Privacy policy

At LUKTRICØ CLOTHING, your trust means everything to us. We are committed to protecting your privacy and safeguarding your personal data with the same care we put into every piece we create. This policy explains how we collect, use, and protect your information when you interact with us.

LUKTRICØ CLOTHING is the data controller responsible for your personal data under applicable data protection laws.

1. Information We Collect

We collect only the information needed to serve you and provide a smooth shopping experience:

  • Personal details such as name, email, phone number, billing/shipping address.
  • Order details including payment method, products purchased, delivery preferences.
  • Account information if you create an account with us.
  • Technical data like device type, browser, IP address, cookies, and analytics (to improve our site).
  • We do not intentionally collect information from children under 16. If such data is discovered, it will be deleted immediately.

2. How We Use Your Information

Your data is used only to:

  • Process and deliver your orders.
  • Communicate order updates, confirmations, and support.
  • Improve our website, products, and customer experience.
  • Comply with legal, tax, and regulatory requirements.
  • Send marketing emails or SMS (only if you opt-in).

We will never sell or rent your personal information.

3. Sharing of Data

We may share limited information with trusted partners who help us run our business:

  • Payment processors (e.g., Shopify Payments, PayPal, Klarna).
  • Shipping carriers (to deliver your order).
  • Analytics & marketing tools (to better understand customer behavior).

These providers are only allowed to use your data for the services they perform for us.

4. International Transfers

Because we use Shopify and other global partners, your data may be processed outside the EU (e.g., in the US). In these cases, your data is safeguarded under GDPR-approved protections such as Standard Contractual Clauses.

5. Cookies & Tracking

Our site uses cookies and similar technologies to:

  • Keep your shopping cart active.
  • Save your preferences.
  • Measure site performance and marketing effectiveness.

You can control or disable cookies anytime in your browser settings.

6. Data Retention

We retain your information only as long as necessary:

  • Order records: kept for legal/tax purposes.
  • Account information: until you request deletion.
  • Marketing preferences: until you unsubscribe.

7. Your Rights (GDPR & Global)

You have the right to:

  • Access the data we hold about you.
  • Request correction or deletion.
  • Withdraw consent for marketing.
  • Request a copy of your data.

To exercise your rights, email us at info@luktrico.com.

8. Children’s Privacy

Our website is not directed at children under 16, and we do not knowingly collect their data. If you believe a child has shared information with us, contact us to remove it.

9. Changes to this Policy

We may update this Privacy Policy to reflect changes in technology, law, or our practices. Updates will be posted on this page with a new effective date.

10. Contact Us

LUKTRICØ CLOTHING
Email: info@luktrico.com